SUPPORT
Technical Support
Usage questions, account, refund or data-deletion requests — just tell us directly. Check the FAQ first, and if it's not resolved, fill in the form below.
Is my practice video and audio stored?
AI analysis runs on your iPhone. The video and audio captured during practice are used only to generate instant expression feedback — they are not uploaded to us or kept for any other purpose.
How do I delete my account and data?
Email hello@speakoneapp.com with your request (include the Apple ID email address you use). We will process it and reply within a reasonable timeframe.
How do I get a refund for a purchase or subscription?
In-app subscriptions and purchases are completed through the App Store. Refunds and cancellations follow Apple's policies — you can manage them in the App Store under Account → Purchase History, or contact Apple Support directly.
What if the AI feedback seems inaccurate?
AI feedback is for practice reference only. Describe the situation in the form below (including your device model and iOS version) to help us locate and improve it.